|
|
Shipping and Delivery DELIVERY We will courier our items Australia wide but have the facility to deliver set up and install, providing a white glove service in certain areas. This service provides customers with our own delivery personel who will manoever the chair (as long as it is possible) into your desired location with in the your house.or business TERMS & CONDITIONS 1.YOU ACKNOWLEDGE THAT BY AGREEING TO A DELIVERY DATE AN AUTHORIZED PERSON OR YOUR SELF WILL BE HOME AT THE SET TIME AGREED UPON FOR THE DELIVERY. YOU ACCEPT THAT AN ADDITIONAL DELIVERY FEE WILL BE CHARGED IF NOBODY IS AVAILABLE TO RECEIVE THE DELIVERY AT THE AGREED TIME AND IF A SECOND DELIVERY ATTEMPT IS REQUIRED. YOU ALSO UNDERSTAND THAT THE SALE HAS BEEN FINALIZED AND ANY DEPOSIT/PAYMENT MADE TO DATE IS NOT REFUNDABLE. 2. WHEN YOU REQUEST DELIVERY TO BE ‘SET UP’ YOUR ITEM WILL BE SET UP AND TESTED IN OUR WAREHOUSE PRIOR TO DELIVERY. OUR OWN DELIVERY TEAM CAN OFFER ADDITIONAL SERVICES ON DELIVERY TO MAKE YOUR EXPERIENCE AND PRODUCT INSTALLATION EASIER. THIS INCLUDES ANGLING YOUR ITEM TO FIT THROUGH NARROW DOORWAYS, CARRYING ITEMS UP/DOWNSTAIRS & ANYTHING ELSE WITHIN REASON TO ENSURE YOUR ITEM IS PLACED WHERE YOU WANT IT AND READY FOR USE. HOWEVER, WE DO NOT ACCEPT RESPONSIBILITY FOR ANY DAMAGE TO YOUR PRODUCT OR HOUSE BY THE DELIVERY PERSON/S. IT IS UP TO THE PERSON ACCEPTING DELIVERY TO ENSURE ALL SURFACES ARE PROTECTED PRIOR TO DELIVERY. 3. BY ORDERING FROM US YOU ARE ALSO AGREEING THAT IT IS POSSIBLE FOR YOUR ITEM TO BE MANEUVERED INTO THE DESIGNATED ROOM. IT IS UP TO YOU TO CHECK DIMENSIONS WITH OUR OFFICE IF YOU ARE UNSURE OR DESIGNATE ANOTHER POSITION/ROOM FOR IT TO BE PLACED. 4. IF YOU REQUEST FOR THE DELIVERY TO BE MADE IN ‘THE BOX’ AND NOT SET UP, WE WILL DELIVER THE ITEM TO YOU IN ITS ORIGINAL BOX FOR YOU TO INSTALL & SET UP YOURSELF. AS IT HAS NOT BEEN TESTED WE CANNOT GUARANTEE THE CONDITION OF THE DELIVERY BUT NOT WITHSTANDING CONDITION 4 YOU WILL HAVE 24HRS TO MAKE A CLAIM FOR EXCHANGE BEFORE THE WARRANTY TAKES EFFECT AND ITEMS WILL BE SERVICED AS PER WARRANTY. 5. ONCE DELIVERY HAS BEEN ACCEPTED AND SIGNED FOR, THE SALE IS FINALIZED AND THE WARRANTY BEGINS. FROM THIS POINT ON, IT IS CONSIDERED A SECOND HAND ITEM AND NO REFUNDS OR EXCHANGES WILL BE ISSUED. 6. WE WILL NOT BE LIABLE FOR LATE DELIVERY OR FOR ANY LOSS OR DAMAGE WHICH IS OCCASIONED TO YOU BY LATE DELIVERY. 7. IF YOU NEGLECT, FAIL OR REFUSE TO ACCEPT DELIVERY, WE MAY STORE THE ITEM AT OUR PREMISES OR ELSEWHERE AT YOUR RISK AND ALL COSTS OF AND INCIDENTAL TO SUCH STORAGE, INCLUDING THE COST OF STORAGE INSURANCE, DEMURRAGE, HANDLING AND OTHER CHARGES MUST BE PAID BY YOU UPON DEMAND. '' 8 IF ITEM HAD BEEN OPENED FOR TESTING PRIOR TO SENDING OR IS DELIVERED SET UP MINOR AESTHETIC DAMAGE MAY OCCUR WHICH IS NOT CAUSE FOR REPLACEMENT OR CANCELLATION OF ORDER. PLEASE NOTIFY OUR OFFICES PRIOR TO DELIVERY IF YOU PREFER DELIVERY IN THE BOX 9. ANY PERSONNEL WHO ARE ENTERING A CLIENTS PREMISES AT THE CLIENTS REQQUEST FOR EITHER DEMONSTRATION, DELIVERY OR REPAIR CAN NOT BE HELD LIABLE FOR ANY POTENTIAL DAMAGE DONE TO THE PREMESIS OR THE PRODUCT DURING DELIVERY. CLIENT NEEDS TO ADVISE FULL DETAIL OF AY OBSTACLES SUCH AS STAIRS, UNPAVED AREAS, NARROW HALLWAYS OR TURNS AND PROVIDE ADDITIONA ASSISTANCE AT THE POINT OF DELIVERY SHOULD ANY OF THESE OBSTACLES BE PRESENT |
Enquiry Form |
|||
 |
Finance packages to suit any budget... |
 | Login |